Draft email replies in your style

Replying to an email takes more than writing

Writing a reply takes a few minutes. Everything around it takes longer: finding earlier messages, remembering what you promised the sender, checking the right date, and writing it all in your own voice. With dozens of emails a day, that adds up to hours.

Chetty handles this preparation. It writes a draft reply, and you decide whether to send it and what it should say.

How it works

Just mark the email. The easiest way is to use a category or label in Outlook, such as AGENT. The agent only works on messages you mark this way.

1. Mark an email. You give the message a category or label in Outlook, such as AGENT.
2. The agent reads the email thread. It reads the message and the earlier conversation.
3. Adds context from memory. It recalls what you agreed on with the sender, what decisions were made, and what is still in progress.
4. Writes a reply in your style. It learns how you greet people, how much you write, your tone, and how you sign off from your sent emails.
5. Saves a draft in the thread. The reply waits in Drafts under the original message, with your signature and formatting.
6. You send it. You read the draft, edit it if needed, and send it. The agent does not send anything on its own.

The draft appears as a regular reply in the thread. In Outlook, you’ll find it under the original message, with your signature and formatting, as if you had started writing it yourself. Instead of a blank window, you open a reply that is already underway.

• A draft reply for every marked email
• Replies that sound like you
• Less time spent looking up who agreed to what
• A person always has the final say

Writes in your style

Everyone writes differently. Some people reply in two sentences; others write paragraphs. Some address customers informally; others use formal greetings. Chetty does not guess your style. It learns from your sent mail: how you greet people, how long your replies are, which words you use, and how you sign off.

The draft does not sound like a template. It reads like an email you would write yourself.

Memory adds context

The most useful details are often missing from the email itself. Maybe you promised a deadline last week, a customer has a special arrangement, or the project has moved forward. Chetty uses its memory to keep the context of work it has handled: agreements, decisions, and your history with a specific customer or colleague.

The reply reflects what actually happened, not just the latest message in the thread.

In this example, the agent did not make up the deadline or the discount. It got both from its memory and wrote the reply as Tomáš would.

A person always sends the email

The agent works only with the mailbox you give it access to and the emails you mark. It saves replies only as drafts. You can block it from sending, forwarding, or deleting messages through its permissions. Emails go out under your name, so a person always decides whether to send them.

Common questions