An AI agent is software that does more than answer questions. It does the work. Give Chetty a task, and it finds the information it needs, records the result in your systems, and lets you know when it’s done. It can only do what you allow.

What’s the difference between an AI agent and a chatbot?

A chatbot answers a question and stops there. An AI agent finishes the task: it opens a system, creates an order, sends an email, and keeps track of the deadline.

What systems does Chetty work with?

Chetty works with email, Microsoft 365 and Teams, Excel, CRM, ERP, and web apps. If a system has an API, Chetty connects to it. If it does not, Chetty uses the app in a browser like a person would.

Chetty can run in your environment, such as Azure or your own server. Its database, memory, and files then stay with you. What gets sent to the language model provider depends on the model and connections you choose. If the model runs in your environment, nothing gets sent out.

What if it makes a mistake?

You decide what it can do on its own. You can block actions that cannot be undone, such as payments or deletions, entirely. Every step is recorded, so you can check exactly what it did and when.

Will it replace our people?

Businesses use Chetty to handle repetitive work and help teams manage their workload. People retain responsibility for decisions and can focus on work that needs their expertise.

How long does it take to get started?

It doesn't need special hardware, so you can deploy it in days, not months. Start with one process, not the whole company at once.

AI Agent

The AI agent that gets the job done.

Name: Chetty AI agent: from inquiry to sent quote
Uploaded: 2026-09-22T12:00:00+02:00
Duration: 32 s
Description: An inquiry arrives by email. Chetty creates a sales opportunity in the CRM, checks prices and stock in the ERP, prepares a quote in Excel, gets the discount approved by phone, and sends the quote to the customer.

Chetty is a digital coworker for your business. Give it a task, and it does the work: it finds the information it needs, records the result in your systems, and lets you know. If it’s unsure, it asks.

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200+: organizations use Chetty.ai
78 %: support time saved
24/7: works nights and weekends

An inquiry arrives by email. Chetty creates a sales opportunity in the CRM, checks prices and stock in the ERP, prepares a quote in Excel, gets the discount approved by phone, and sends the quote to the customer.

They trust us

How it works

How the Chetty AI agent works for you.

Just give Chetty a task. It handles the rest, and you can see every step.

01
You give it a task
Message it in Teams, by email, or on the web. Just like you would a coworker.
02
It finds what it needs
It reviews emails, documents, CRM, and ERP. It knows what you promised the customer last time.
03
It does the work
It creates an order, prepares a quote, or replies to a customer using the systems you already have.
04
It delivers the result
It sends you the result and logs every step. If it’s unsure, it asks you.

So you can keep track of it all

The difference is not how smart its answers sound. It comes down to where the work ends.

What it isHow to use itWhere it stops

ChatbotYou ask. It answers.Stops at text on the screen. Does not make changes in your systems.

In-app AI assistantIt helps you with what you're doing right now.At one step in one program.

Chetty AI AgentGive it a task, and it finishes the job.With the task completed, including follow-ups and a record.

From day-to-day operations

What happens when it hits a wall?

The work doesn’t stop. Chetty finds the person who can make the decision, asks them, and then finishes the task.

Channels and tools

Works where you already work.

You don’t need a new app. Chetty works in email, Teams, and your systems. If a system has no connection, it uses the browser like a person would.

You can message the agent via

MS Teamschat and group channel

WhatsAppwhen you’re on the go

Web and mobileits own browser interface

Emailyou write to it like you would to anyone else

Can handle

Email inboxreading, sorting, replying

Excel and filesincluding attachments, downloads, and uploads

Web browsereven apps without a connection

Forms and systemsyour internal and web applications

Web searchfinding and verifying information

CRM, ERP, and databaseslive data straight from the source

Remembers how your organization works

You don't have to explain who your biggest customer is or how your company approves discounts every time. It keeps what it has learned and verified. If it hasn't needed something for a year, it lets it go.

Pick up a case from weeks agoNo need to explain how your company works again and againLess setup for each task, lower costs

Specific use cases

What an AI agent can take on at your company.

Our latest use cases show how common problems lead to clear results.

All use cases

Online store and orders

Auto parts sales on WhatsApp, from VIN to order

An unnamed auto parts company put the Chetty agent in charge of WhatsApp inquiries. Over 17 days in September, it handled 451 requests with a median response time of 43 seconds and needed a colleague's help only twice.

Open use case Chetty Sites

Company vibe coding

Chetty Sites lets people who know the process create simple internal websites without coding. They describe what they need in everyday language. The AI agent builds the page and publishes it at a company web address.

Open use case Company knowledge

Company knowledge base

Chetty combines the agent’s long-term memory with current information in SharePoint. It does more than find a document. It explains the decision, builds on earlier work, and checks whether the decision still applies.

Open use case Sales and CRM

Add call center appointments to the CRM

Chetty takes orders from the call center, verifies the company in the business registry, creates the client record, sales opportunity, and meeting in the CRM, attaches the call recording, and marks the order as complete. If something does not match, it asks a person instead of guessing.

Open use case

Control and oversight

It's not a single on-off switch for the entire agent.

You choose separately for each task: let the agent handle routine work from start to finish, but keep final approval for sending proposals. When it needs to wait, it waits.

Set access permissions for one workflowTry adjusting it

Reading data, documents, and attachments

Sorting mail and task queues

Preparing materials and proposals

Answering a common customer question

Create and confirm an order

Sending a proposal externally

Issuing a credit memo

Payments and contract signing

Deleting data

allow4

It gets the work done and records it. It typically reads data, sorts email, and prepares materials.

ask3

It prepares everything and waits for your approval. It sends nothing and reminds you to review it.

deny2

It won't touch it. It hands it off to a person with the supporting information.

We'll work with you to decide what Chetty can do on its own and where you have the final say.

Data and deployment

Chetty runs on your systems. Your data stays in-house.

What leaves your environment depends on the model provider and integrations you choose. Review the prompts and supporting material shared with external services as part of your deployment.

Your environmentAzure, your own server, VPS, or Docker

Database, memory, and work logDownloaded and created filesSaved access to your systems

task and source materialsnothing else leaves the system

Model providerthe one you choose

If you deploy a model that runs on your own systems, that outward arrow disappears entirely.

Passwords and access

Review credential storage and access controls as part of your deployment
Keep passwords and tokens out of conversational memory
Team members only see projects you assign them to

Pricing and savings

Not a rough guess. A measured difference.

How much it costs

Pricing depends on the work you want Chetty to handle. We assess the scope, integrations and level of autonomy before preparing a quote.

Scope of work

One sales process costs a different amount than an entire customer support operation.

Connected systems

Connecting to an API takes a different amount of work than navigating a portal that has no API.

Level of autonomy

Routine work the agent prepares for approval costs differently from work it handles from start to finish.

And what it saves

We don't estimate time savings. We measure them in your work by measuring the same process twice.

1Choose the process that takes up the most time
2We measure how much time people currently spend on it
3We measure the same task when Chetty handles it
4See the difference before you decide

You won’t pay for the first measurement.

What they ask most often

Questions that always come up.

Didn't find your question?

Let's get started

Give it one task as a trial run.

Choose a recurring process with a clear start and end. We’ll measure how much time people spend on it today. Your first measurement is free.

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